Privacy Policy

Last Updated: October 8, 2025

1. Introduction

Welcome to Seonity. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered service that helps businesses attract organic traffic.

This Privacy Policy applies to all users of Seonity's services and should be read together with our Terms of Service.

Data Controller: Seonity is the data controller responsible for your personal data. We are based in Cyprus and comply with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.

2. Information We Collect

2.1 Information You Provide to Us

Account Information:

Name and email address
Company name and website URL
Password (encrypted)
Billing information (processed by third-party payment processors)
Communication preferences

Content You Submit:

Website content and URLs you provide for analysis
Content you create or generate using our service
Competitor information you input
Keywords and topics you target
Any other information you provide through the service

Communications:

Messages you send to our support team
Feedback and survey responses
Information provided during customer service interactions

2.2 Information We Collect Automatically

Usage Data:

Pages visited and features used
Time spent on different features
Clicks, searches, and interactions
Feature preferences and settings
Access times and frequency of use

Device and Technical Information:

IP address
Browser type and version
Operating system
Device identifiers
Referral URLs
Cookie data

Performance Data:

Error logs and diagnostic information
API usage and performance metrics
Service uptime and availability data

2.3 Information from Third Parties

Authentication Services: If you sign in using third-party services (e.g., Google), we receive basic profile information.

Payment Processors: We receive transaction confirmations and payment status from our payment service providers.

Analytics Providers: We use analytics services that provide us with aggregated usage statistics.

3. How We Use Your Information

We use your personal data for the following purposes:

To Provide Our Service:

Create and manage your account
Process your requests and transactions
Provide AI-powered content generation and optimization
Analyze competitor data as requested
Generate reports and analytics
Deliver customer support

To Improve Our Service:

Understand how users interact with our service
Develop new features and functionality
Train and improve our AI models (using anonymized data)
Optimize performance and user experience
Conduct research and analysis

To Communicate With You:

Send service-related notifications
Respond to your inquiries and requests
Send updates about new features or changes
Request feedback or conduct surveys
Provide technical support

For Security and Compliance:

Detect and prevent fraud and abuse
Enforce our Terms of Service
Comply with legal obligations
Protect our rights and property
Resolve disputes

For Marketing (With Your Consent):

Send promotional emails about new features
Share relevant content and resources
Provide personalized recommendations

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to provide our service and fulfill our Terms of Service
Legitimate Interests: Improving our service, preventing fraud, and ensuring security
Legal Obligation: Complying with applicable laws and regulations
Consent: Marketing communications and optional features (you can withdraw consent at any time)

5. How We Share Your Information

We do not sell your personal data. We share your information only in the following circumstances:

Service Providers: We share data with third-party vendors who assist us in:

Cloud hosting and infrastructure (e.g., AWS, Google Cloud)
Payment processing (e.g., Stripe, PayPal)
Email delivery and communications
Analytics and monitoring
Customer support tools
AI and machine learning services

All service providers are contractually obligated to protect your data and use it only for specified purposes.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

Legal Requirements: We may disclose information if required by law, court order, or legal process, or to:

Comply with legal obligations
Protect our rights and property
Prevent fraud or security threats
Protect the safety of users or the public

With Your Consent: We may share information with third parties when you explicitly consent.

Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally for research, analytics, or marketing purposes.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States and European Union countries. When we transfer data internationally, we ensure appropriate safeguards are in place:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions confirming adequate data protection
Other legally approved transfer mechanisms

We ensure that all data transfers comply with GDPR and applicable data protection laws.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy:

Active Accounts: Data retained while your account is active and for as long as needed to provide services

Closed Accounts:

Personal data deleted within 90 days of account closure
Backup systems purged within 180 days
Data required for legal compliance retained as necessary

Specific Retention Periods:

Account information: Duration of account + 90 days
Transaction records: 7 years (legal requirement)
Support communications: 3 years
Usage logs: 18 months
Marketing data: Until consent is withdrawn + 30 days

You can request deletion of your data at any time by contacting us.

8. Your Rights and Choices

Under GDPR and applicable data protection laws, you have the following rights:

8.1 Access and Portability

Right of Access: Request confirmation of what personal data we process and obtain a copy
Right to Data Portability: Receive your data in a structured, machine-readable format

8.2 Correction and Deletion

Right to Rectification: Correct inaccurate or incomplete personal data
Right to Erasure: Request deletion of your personal data ("right to be forgotten")

8.3 Restriction and Objection

Right to Restrict Processing: Limit how we use your data in certain circumstances
Right to Object: Object to processing based on legitimate interests or for direct marketing

8.4 Consent and Complaints

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: File a complaint with your local data protection authority

8.5 How to Exercise Your Rights

To exercise any of these rights:

Email us at: privacy@seonity.com
Use the privacy controls in your account settings
Contact our support team

We will respond to your request within 30 days. For complex requests, we may extend this by an additional 30 days with notification.

Identity Verification: To protect your privacy, we may need to verify your identity before processing requests.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect information about usage.

9.1 Types of Cookies We Use

Essential Cookies: Necessary for the service to function (e.g., authentication, security)

Analytics Cookies: Help us understand how users interact with our service (e.g., Google Analytics)

Preference Cookies: Remember your settings and preferences

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

9.2 Your Cookie Choices

You can control cookies through your browser settings. Note that disabling certain cookies may affect service functionality.

Browser Controls: Most browsers allow you to refuse or delete cookies

Opt-Out Tools:

Google Analytics: Google Analytics Opt-out
Do Not Track signals: We respect browser DNT preferences where feasible

10. Data Security

We implement industry-standard security measures to protect your data:

Technical Safeguards:

Encryption in transit (TLS/SSL) and at rest
Secure authentication and password hashing
Regular security audits and penetration testing
Access controls and authentication
Intrusion detection and prevention systems

Organizational Measures:

Employee training on data protection
Strict access controls and need-to-know basis
Confidentiality agreements with staff and contractors
Incident response procedures

Limitations: No security system is completely secure. While we implement reasonable measures to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

11. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms:

We will notify affected users within 72 hours of becoming aware of the breach
We will notify relevant supervisory authorities as required by law
Notification will include the nature of the breach, potential consequences, and remedial measures

12. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal data from children under 18. If we discover we have collected data from a child, we will delete it immediately.

If you believe we have collected data from a child, please contact us at privacy@seonity.com.

13. Third-Party Links and Services

Our service may contain links to third-party websites, applications, or services not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you visit or use.

We are not responsible for the privacy practices of third parties.

14. AI and Machine Learning

How We Use AI: Our service uses artificial intelligence and machine learning to:

Generate and optimize content
Analyze competitor data
Provide recommendations
Improve service performance

Training Data: We may use anonymized, aggregated data to train and improve our AI models. This data cannot be used to identify individual users.

AI-Generated Content: Content generated by our AI is based on patterns learned from training data and your inputs. We do not claim ownership of AI-generated content, but you are responsible for reviewing and ensuring it meets your needs and complies with applicable laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes:

We will post the updated policy on our website
We will update the "Last Updated" date
For material changes, we will notify you via email or prominent notice on the service at least 30 days before changes take effect

Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

16. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request disclosure of personal information we collect, use, and disclose

Right to Delete: Request deletion of personal information we have collected

Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)

Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@seonity.com. We will verify your identity and respond within 45 days.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@seonity.com
Legal Inquiries: legal@seonity.com

Data Protection Officer: For GDPR-related inquiries, you may contact our data protection team at privacy@seonity.com

Supervisory Authority: If you are in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection authority:

Cyprus: Office of the Commissioner for Personal Data Protection (www.dataprotection.gov.cy)

Mailing Address:
Seonity.io
NOCODE LTD HE 449108

Griva Digeni, 51 ATHINAION COURT, Flat/Office 202 8047, Paphos, Cyprus Cyprus